Refund Policy for smart42u.com

We offer flexible prepayment options of 1 month, 6 months, and 12 months. If you are not satisfied with our service, you can cancel within the first month of your service and request a full refund, regardless of your prepayment period. Please note that electricity costs are non-refundable.

Additionally, you can end the contract at any time with at least 2 weeks’ notice. The contract termination will take effect on the first day of the following month.

If you cancel during a 6-month or 12-month prepayment period, your refund will be recalculated based on the standard 1-month rate for the time used, which eliminates the multi-month discount.